Privacy Policy

Sociabella Media is the data controller for the purposes of UK GDPR.

Personal data we collect

Information you provide to us

You may provide personal data by:

  • Completing a contact form

  • Subscribing to our newsletter

This may include:

  • Name

  • Email address

  • Any information you choose to include in your message

Information collected automatically

When you visit our website, we may automatically collect limited technical information, including:

  • IP address (processed in a truncated or anonymised form where possible)

  • Browser type and version

  • Device type, operating system and platform

  • Information about your visit, such as pages viewed, time spent on the site, navigation paths and referral source

  • This information helps us understand how visitors use our website and improve its performance.

Lawful bases for processing

We process personal data under the following lawful bases:

  • Consent – where you have opted in to receive communications or accepted non-essential cookies

  • Legitimate interests – to operate, analyse, improve and secure our website

  • Contract – where processing is necessary to respond to enquiries or provide services you have requested

 

How we use your information

We use personal data to:

  • Respond to enquiries submitted through our contact forms

  • Provide information or services you request

  • Send newsletters or updates where you have opted in

  • Monitor and improve website performance and user experience

  • Maintain website security and prevent misuse

 

Analytics and cookies

We use analytics tools provided by Squarespace Analytics and, where applicable, Google Analytics, to understand how visitors interact with our website.

Analytics cookies are non-essential and are only used where you have given consent via our cookie banner. You can manage or withdraw your consent at any time. 

Further details are available in our Cookie Policy.

 

Data sharing and processors

We use trusted third-party service providers to operate our website.

Our website is hosted on Squarespace. Squarespace acts as a data processor on our behalf and processes personal data only in accordance with our instructions and applicable data protection laws. 

Data may be stored on secure servers located outside the UK, including in the United States.

 

Data retention

We only retain personal data for as long as necessary for the purposes for which it was collected:

  • Contact form enquiries: up to 12 months

  • Newsletter subscriptions: until you unsubscribe

  • Analytics data: in accordance with the settings of our analytics providers

 

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

  • You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise your rights, please contact us using the contact form.

 

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting personal data.

 

Children’s data

This website is not intended for children under the age of 13, and we do not knowingly collect personal data relating to children.

 

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. 

Last updated: 28th December 2025

Contact

Questions, comments and requests regarding this privacy policy are welcome and should use the contact us form.